Forum Discussion
Storyline Record Screen Text field shows as hotspot
We use a web-based banking app from fiserv called Navigator. When we do a screen recording, the text entry fields have problems. Sometimes they get recorded but they don't appear on the screen (they ...
Hi TomHoffman-5c78,
Good day!
I understand you are encountering issues when creating a screen recording of your web-based banking app.
When you screen-record a web-based banking app and the content shows up blank, black, or missing, it’s possibly intentional or security-related. I recommend reaching out to them for more details.
If you continue to experience issues, please don't hesitate to contact our support team by opening a case. We are always here to help!
Happy Holidays!