Forum Discussion
Storyline Resources - document file won't open once published
I have attached a number of documents in the resource list however once published they will not open. Nothing happens. I also have some urls/links in the resource section and these are opening fi...
Hello Rob - I would stand behind the same recommendations that Ashley shared above if you are running into the same issues here.
As far as the case that Grace filed with our team - we were able to replicate when utilizing her custom player, but not with the built-in player. We did not hear back from the user to confirm that she was able to alleviate the issue as well.
Feel free to reach out to our team as well if needed after your troubleshooting.
