Forum Discussion
CathP
12 years agoCommunity Member
Storyline Resources - document file won't open once published
I have attached a number of documents in the resource list however once published they will not open. Nothing happens. I also have some urls/links in the resource section and these are opening fi...
LeslieMcKerchie
7 years agoStaff
Hey Brandy,
Sorry to hear that you are experiencing a similar issue as well.
This thread is a bit dated and it looks like the issues may have been file specific. If you'd like for us to take a look at your .story file, then feel free to share.
Some common reasons I've seen that can cause an issue that you may want to look into:
- Not saving/uploading from your local C: Drive
- File name too long
Hope that helps and just let us know if you want us to take a look at your file to see if we spy what may be happening. If you cannot share here in the forums, you can share here privately.