Forum Discussion
Storyline screen recording
Hi, when I try to do a screen recording, the recording drops down and to the right. It goes so far down and to the right that it records blank/black spaces off my monitor.
I recorded in 16:9 ratio...
Hi, Marie.
Are both monitors set to 100% scale (96 DPI) resolution? If they're not, let's try setting them up that way to see if the recording works as expected.
If that doesn't solve the issue, please get in touch through a support case so we can investigate what's happening.
