Hi Alisia, and thanks for reaching out!
I'm sorry to hear that you're experiencing this issue, but I'm happy to help troubleshoot.
First, I'd like to check if you've included a results slide in your course. As long as you track the Results slide that includes the short answer questions, the responses should be sent to your LMS. When publishing the course make sure to choose Results Slide as the reporting option.
If you already have a Results slide, have you tested your course in SCORM Cloud, to determine if the issue lies within the project file or is specific to your LMS? If your course doesn’t work at SCORM Cloud, we'll be happy to review your project file! We'll delete it from our systems once troubleshooting is complete.
In the meantime, here are some resources that may be helpful:
