Forum Discussion
Storyline-stuck spinning when user clicks "submit"
Hi. I have a storyline module that users are reporting that they get the spinning wheel after they click "submit" on the last quiz question. It does not stop spinning and they are never advanced to...
I have this problem right now. Were you able to figure out the problem, Laura? I'm using 3 question banks in my quiz and sending results for 40 random questions out of those banks. I'm not sure if it's my file, the LMS, the number of questions in the test or what.
I'm going to try the results slide suggestion and go from there, I guess.
Hi Stephanie!
Since this thread is a little older, Laura may not still be subscribed to it. If you would like to reach out to her directly, you can do so by clicking on her name and navigating to the contact me link!
Also, great call on implementing the troubleshooting steps Joe mentioned earlier. Please let us know if that worked for you! If not, we'd be happy to continue troubleshooting your issue!
Thanks for reaching out!
Hi Steven,
I just tried putting in a new Results slide and having the problem with the new slide, too. Should I submit a support ticket with the file so you can look at it?
