Forum Discussion
Storyline v3.74.30180.0 course packaging infected with Malware?
Is there any further information on this issue? My client receives virus warnings on all of my quiz files that I upload to Teams. I have checked my files in the malware sites and there is no issue with them. However, my client will not download the files. I submitted a case this summer with Articulate and they were not able to help me. Thanks.
- JoseTansengco2 years agoStaff
Hello Maggie,
Good call on opening a support case! A supper engineer will be in touch shortly to investigate why your files are being tagged as malicious. In the mean time, you can check out my response here which contains links to some tools that you can use to confirm that your files are malware free. You can provide the results from those tests to your client to let them know that what they're seeing is most likely a false positive, and that they'll need to update their virus definitions to correct the behavior.