Forum Discussion
Storyline video controls bar options
you can open a support case to get the old installer
hint:
- you can collect the old installer for yourself
- after every updating you can get the just installed version in
- C:\ProgramData\Articulate\360\Temp\
- rename the file (with version number includes) and backup the file
- to install such older version you have to manual deinstall stroryline and install the old version afterwards
but please remember - you will create courses with known bugs
(e.g. if you use 3.64 the course with firefox will start with an endless three-dot animation, if there is audio in the course - error was fixed in 3.67)
Hi Jurgen,
Yes, I'm painfully aware there are known bugs with those older versions, however the clients were happy with what was delivered then and wanted to do some small changes on the content without having me to re-do the 25 videos embedded (costing more money for them) into their courses using external JS-based controls as they absolutely do NOT like the new controls. They are in medical field industry - training surgeons on the use of their devices. They do NOT need accessibilities for their courses and they ask everybody taking the course to use Chrome or Safari.
Hi Jurgen, I had opened a support ticket, and they got to me next day, however they were reluctant to give me the link and were asking me to capture videos with the problem for them to review and to give me support, instead of giving me the link to the exact version I was asking - namely just before the June 2022 update. Storyline 360 became so volatile that will need to keep the Storyline installer version with every project we do in our archives to keep our clients happy.
Last night the support person I was working decided to send me the link, so I now have it.
Thanks for jumping with suggestion for future use!
