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JackBailey-9b2a's avatar
JackBailey-9b2a
Community Member
3 years ago

Storyline White Page on Export and Preview

I seem to get a white page and nothing else when previewing my storyline course. The same happens when I export the course to review 360 or SCORM.

The course worked last time I opened it so nothing within in has changed. It works absolutely fine for the rest of my team but not myself (I am the owner of the course).

I have uninstalled/reinstalled. Changed file location and name. Tried every solution on these forums but nothing is working. 

CAN ANYONE HELP!!!!!!!!! :(

  • Would help if I can read.

    I it every slide? Sounds like you have something corrupted or special characters somewhere on the slides

    • JackBailey-9b2a's avatar
      JackBailey-9b2a
      Community Member

      Hi Phil, it is every slide, the whole thing. I have tried removing all triggers and variables from slides but still no luck 

  • You may need to raise a support case, I have seen one other post today saying the same thing.  Have you tried rolling back to the previous version via the Articulate App?