Forum Discussion
Storyline White Page on Export and Preview
I seem to get a white page and nothing else when previewing my storyline course. The same happens when I export the course to review 360 or SCORM.
The course worked last time I opened it so nothing within in has changed. It works absolutely fine for the rest of my team but not myself (I am the owner of the course).
I have uninstalled/reinstalled. Changed file location and name. Tried every solution on these forums but nothing is working.
CAN ANYONE HELP!!!!!!!!! :(
- PhilMayorSuper Hero
Does it work in preview?
- PhilMayorSuper Hero
Would help if I can read.
I it every slide? Sounds like you have something corrupted or special characters somewhere on the slides
- JackBailey-9b2aCommunity Member
Hi Phil, it is every slide, the whole thing. I have tried removing all triggers and variables from slides but still no luck
- PhilMayorSuper Hero
You may need to raise a support case, I have seen one other post today saying the same thing. Have you tried rolling back to the previous version via the Articulate App?
- JackBailey-9b2aCommunity Member
I have tried various older versions which didn't help unfortunately
Hi Jack,
One troubleshooting step that you can try on your end is to import your slides to a new project file to see if this helps. Also, if you're willing to upload a copy of your project file here, we'll be glad to take a look at why your course is loading only a blank page. You can also reach out to our support team in through a case if you prefer to share your course in private.
- JackBailey-9b2aCommunity Member
Have tried that solution also, and still nothing. Will put a case in