Forum Discussion
Storyline with video in won't start in Rise
Hi Eric,
Like I said, it workes fine in Firefox. I just tried it today in Edge and there were no problems and my colleague is no longer having problems so it's just Chrome. I've cleared the cache on Chrome and I'm still having the problem so it must be a plugin. As long as it works for the people my friend is interviewing with it should be fine :)
Thanks very much :)
- EricSantos2 years agoStaff
I'm glad to hear it works with other browsers except Google Chrome, Sean! Thanks for testing if clearing the cache will help. You're right; a Chrome extension is probably causing the problem. I hope your friend's interview turns out well!
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you.