Forum Discussion
Storyline won't let me publish my file -
the error reads - folder is read-only or being used by another process or you don't have proper permissions?
this has not happened before.
Hi Leah,
I'm sorry you're having a publishing issue! Can you verify if your file is saved on your local drive? Here are a few tips you can try:
- Save a copy of the file to your desktop and rename the file. Then try to open it.
- Next, open a blank project file, then choose File->Import->Storyline to import the slides. Then try to open it.
If this doesn't fix the issue, please get in touch with our support engineers by opening a support case.
Thanks for reaching out!
Hi, John,
FYI: This really sounds like the issue I described above. Here are two other posts about it:
- https://community.articulate.com/discussions/articulate-storyline/unable-to-publish-for-lms-do-to-proper-security-permissions
- https://community.articulate.com/discussions/articulate-storyline/error-showing-a-folder-is-coming-up-as-read-only-being-used-by-another-process-etc-when-publishing-to-scorm
For reference, here is the error message I saw when I had this problem:
I suggest that this issue and its solution be shared amongst the staff, because it's bound to keep happening. It'll save you time if you have a standard response ready that directly addresses this problem.