Forum Discussion
Team capabilities in Articulate Review?
Hi all
Just wondering if this is in the works, and will be possible anytime soon...and if anyone else out there shares the same desire to see these features?
The Articulate 360 Teams concept mak...
Hi, everyone!
I have some great news to share!
We’ve just released an update for Review 360 which includes cool new features:
New: Create shared team folders in Review 360 to organize your content, assign permissions, and invite collaborators. You can even allow multiple authors to publish new versions of a course to the same Review 360 project.
And because Review 360 is a web app, there's nothing to install! New features and fixes are available immediately.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
Have a great day!
Bret - I appreciate your comments, but obviously you'll understand a bit of pessimism from our end, having heard numerous times that someone from Articulate will "look into it".
For specific examples, I've spoken face-to-face with your VP at DevLearn about these issues, and he told me it was "unacceptable" and would dive into it. Despite repeated follow ups, I never heard from him again. I also messaged your CEO about the lack of customer satisfaction...(not) surprisingly, I never received a reply.
It's hard not to believe that a culture of "profits above customers" permeates your organization...because all we have to go on is what we see. And what we see from our spot in the bleachers isn't pretty.
I also brought my list of longstanding issues to DevLearn, and I have to say they did get back to me, but it was mostly more of the same "we're looking into it" without real resolutions. I appreciated at least the communication, but saw little or no change. I've worked in tech support and customer support, so I know that the staff can get tired of not having an answer too.
I like your idea of contacting the CEO. Maybe we should all be doing that. One customer is a complainer - a dozen or more customers with the same complaint are much harder to ignore.
