Forum Discussion

poojasharma-af7's avatar
poojasharma-af7
Community Member
1 month ago

Text formatting changes after importing translated word doc in storyline 360

Hi Team,

I am using latest version of storyline 360 (i.e. v3.125.....). I have exported a course in word doc and translate it in French and imported in same file. 80% of text formatting got changed like white button text got black, Notes text having white color got gray, size of title texts reduced drastically. 
This is very unusual this time. I never experience such major changes in last 6-7 years. Can you please check if this is due to some version updates or something else? I tried downgrading the version to V3.120 but same issue appears.

articulate 360 teams

1 Reply

  • KellyAuner's avatar
    KellyAuner
    Staff
    1 month ago

    Hi poojasharma-af7,

    Thanks for reaching out and for sharing those details!

    I can see why this would be concerning, especially if you've been using the Word translation workflow for years without seeing formatting changes like this. Importing a translated document shouldn't result in widespread changes to formatting, such as font color and size.

    We released a Storyline 360 update today, Build 3.126.38052.0. As a first step, could you update to the latest version and let me know if you still see the same behavior?

    If the issue persists, I'd be happy to take a closer look. Does this happen with other Storyline projects, or only this particular course?

    If you're willing to share the .Story with our team, you can upload them here or share them privately through a support case. We'll use the files for troubleshooting and delete them when we're finished.