Subscription
Hi There.. I have renewed my subscription but the dashboard still shows an alert that my subscription has been cancelled. The payment is processed and it is reflecting under the billing page but i am not able to access any of my previous storyline projects nor rise modules. I have a deadline for a new project. Please support. Regards, ARIESolved10Views0likes2CommentsReview 360 Comments
Hi All, Hoping someone can help? A colleague of mine had recently developed a Rise course that went to our QA team for review. That colleague has since left the business and ownership of the course was transferred to another colleague, who was made the Course Owner. I have access to the course and have updated it based on the feedback comments from our QA team, but I'm obviously unable to publish it to review as a new version of an existing item, as I'm only a course manager. All I can do is publish it as a new item, which means all the previous comments won't be visible. I asked my colleague who is the Course Owner to publish it to review as a new version of an existing item, which she did, but the comments still aren't visible. We don't have login details for our previous colleague, so there's no way of accessing his dashboards. We still have access to the previous review link, but if my colleague who is now the Course Owner published it to review as a new version of an existing item, I would have expected those review link URLs to be the same, which they are not. The course itself is also part of a Team Folder, which I don't know if that's relevant? Is there anyway to resolve this? Are we doing something incorrectly? Any help much appreciated and welcome!24Views0likes1CommentErreurs articulate storyline 360
Bonjour la communauté, support technique Lors de la création d'un module sur articulate storyline , j'ai détecté deux erreurs sur storyline 360 : 1- le bouton "Rejouer" au niveau de la barre de lecteur de storyline ne fonctionne pas. : voir capture 2- lors de l'ouverture d'un fichier storyline, articulate storyline me fait sortir du compte et me demande de me reconnecter. : voir capture J'ai besoin de vos retours par rapport à ces deux erreurs. Est-ce que ces erreurs sont elles résolues ? Merci. à bientôt !20Views0likes1CommentQuestion Bank issue with iOS
Articulate Storyline: We have 3 question banks (each with a pool of 6 questions) in the same course. For each of the question banks if the user gives an incorrect answer (to randomly selected 5 questions), the quiz has to restart, with shuffled questions from that question bank. While this works seamlessly in Android-based devices, for iOS devices the program simply crashes - reloads / refreshes the browser page, after a few answers (8 to 10 questions answered). If we remove the graphics / media assets from the course, the program goes on for longer duration, but crashes after a long time (40+ attempts). We have reprogrammed the course a few times from scratch, and everything seems to be in order. Is there any compatibility issue between the question-bank and iOS?11Views0likes1CommentAlternate Language button
Is Articulate looking at creating a button that can be put on a slide that allows you to switch to a different language for the course. It would be cost-effective for customers to have one course that housed multiple languages so the LMS system used to deliver and track training records does not charge to host multiple versions(different language options) of the same course material. For example, I would create an English and Spanish version of a course. On the first slide, a button labeled "Spanish Version" with instructions to click here for Spanish would allow a learner to easily switch from English to Spanish. Another option would be to have the English slides followed by the Spanish slides and an action button still labeled Spanish version would allow the learner to jump to the Spanish slides. When the "Spanish Version" button is selected the course will display the Spanish slides, not the English slides. Is this a viable option to auto translating feature for all the courses?17Views0likes0Comments