articulate 360 teams
44 TopicsAbility to upgrade individual seats in a Team for AI
My work unit is part of a larger Team subscription. We want to upgrade our 6 seats to use the AI features - the work units that occupy the other 35 seats do care about it, so that would mean that our small unit would have to pay to upgrade all 41 seats, which of course we can't justify. It would be much better if there was an ability to upgrade individual seats in a Team. Or to create a sub-team that is upgraded. We are looking at create a whole separate team, but then we will lose the volume discount of being in the bigger team (and the central software management team aren't keen on us being separate).9Views1like3CommentsManage Team more details
Hi All, I am hoping that this could be a quick fix, as the data is already available, but only in the CSV file you can download from theManage Team page. It would be very hand to have the "Date last used" information appear along side each user in the list of Seats Assigned. At present all we can see is the seat number, the Name and Status. It's is bare information, to make the page more useful the Date last used, would be invaluable to the team. Regards Paul21Views0likes1CommentFixed video loop issue creates new issue
Hello, I am looking for a work around for what I believe is an issue created from fixing the video loop issue. What is happening is now video reverts back to the first frame when completed. In the past, video ended on the last frame and would stay there. We have built many activities leveraging this functionality. for example, we have a video complete with a question prompt within the video and then a layer pops up with question. Now when the video ends it loops back to the first frame and we experience a really awkward jump when played from a trigger. Incidentally we don't experience this when the video auto plays, but for ADA reasons we don't auto play. I have tried stopping the video via a timeline trigger prior to the end and the revert to first frame is still an issue so that isn't a possible solution. Two questions, is this fallout from the video loop update and is there a work around to make video end and stay on the last frame? Thanks Mike40Views0likes4CommentsHow to extract email id of an user from LMS?
Hi Saviors, I'm working on a SL course, and I need some customization, wherein I need to segragate/separate the users based on their roles to take a specific part of the course. And, to accomplish this I would want to extract the user email id and then add a logic in the SL file using JavaScript to have the users attempt specific part of the course based on their roles (Associates and Managers). Hence, can anyone help me achieve this requirement? Thanks in advance!28Views0likes1CommentScreen recording jumping back to start frame before moving onto next slide
Hi Is anybody having an issue with the screen recording feature? I have added a screen recording to my project using the 'try it' feature so it presents as a system simulation, however when completing the actions e.g clicking on a hotspot, the screen recording action will play, but then flash back to the start frame before moving onto the next slide. This doesn't make it flow very well... This hasn't happened in the past so I'm under the impression it's a software glitch?96Views3likes9CommentsProblems with tagging people in Review
Hello. From time to time, I have been unable to "tag" review comments in Review 360. Even when I attempt to tag a reviewer who made a comment with their email (since they are not part of the Teams account), their name does not appear on the list when I type in "@" with their comment email address. What are the possible reasons for what this happens?31Views0likes1CommentEmbedding storyline slides to Rise without converting that into a video:
Hi everybody. I have embedded a storyline file to Rise 360 that has 2 slides, moving one after the other with a button interactivity. While previewing this, on a desktop view the file looks like slides passing one after the other as I click the button, just like how it works in storyline. But I am unable to view the same in Mobile view as the tool changes these slides or images into a video.(Adding screenshots here) Is there a way to NOT convert the interactive slides into video in MOBILE VIEW? Any leads is highly appreciated. Thank you!51Views0likes3Comments