articulate 360 teams

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All the Best E-Learning Heroes Content from 2024 in One Place
Discover the top e-learning examples, templates, and features from 2024.
CommunityTeam
1 year ago Place Articles
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Get Up to Speed on Articulate 360: What’s Included?
An annual subscription to Articulate 360 gives you everything you need for online course creation. Here’s an overview of all the apps and resources included in a subscription.
CommunityTeam
9 years ago Place Articles
3.1KViews
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Articulate 360: Mastering Permissions and Tasks in Articulate Platforms
This guide is your comprehensive resource for understanding and implementing permissions across Articulate platforms, including Articulate 360 Teams, Reach 360, and Review 360. It will help you: Distinguish between free and paid permissions Assign permissions strategically for optimal collaboration and security Streamline team onboarding with step-by-step task recommendations With the right permissions in place, your team will be ready to deliver exceptional learning experiences faster and with greater confidence. Let’s get started! Free Permissions Free permissions—those that don’t use a license on a subscription—are limited to administrative oversight or reviewing tasks. They can’t create or edit courses. The following list shows the free permissions on each platform: Articulate 360 Teams—Account Owner, Primary Admin, 360 Admin, Group Manager Reach 360—Admin, Manager, Reporter Review 360—Reviewers (with or without an Articulate ID) Note: Except for subscriptions purchased through global resellers and distributors, account owners are also assigned primary admin permissions. Platform-Specific Permissions and Tasks These are the permissions and tasks available across Articulate 360 Teams, Reach 360, and Review 360. Articulate 360 Teams Account Owner—Purchases the subscription and is responsible for key administrative tasks, such as: Billing management, including updating payment methods and making billing decisions (if purchased through a global reseller, contact the reseller directly for billing management) Purchasing additional seats for the team Primary Admin—Manages creators, groups, and admins, including overseeing all team members and organizational settings, including: Enabling or disabling Articulate AI services Changing the Reach 360 URL Enabling single sign-on (SSO) for learners Note: The primary admin can serve as an admin for multiple teams but can only be a user on one team. The primary admin must have a creator license if they want to create content. 360 Admin—Manages all creators, groups, and admins, including Reach admins. They do not consume a creator license by default. If assigned a license, they can also manage Storyline team slides and rename and delete shared Rise 360 block templates. Group Manager— Manages creators within specific groups. They do not consume a creator license by default. If assigned a license, they can also manage Storyline team slides and rename and delete shared Rise 360 block templates. Creator—Creates courses and collaborates on projects using Articulate 360 apps like Storyline 360 and Rise 360. Each creator must be assigned a license. Note: Creators may have different collaborative roles within the various Articulate 360 apps. Reach 360 Primary Admin—The same as the Articulate 360 Teams account owner. They manage billing and have full admin rights. Admin—Manages all learners and training settings and has access to the Learn, Manage, and Analyze tabs. Manager—Manages assigned groups. They can invite learners, remove group members, assign training, and view reports for their groups. Reporter—Accesses automatically generated metrics for specific groups or the entire account, as assigned. Learner—Participates in assigned training and has access to the Learn tab. Note: Reach 360 has two available plans: Reach Starter, included in the price of Articulate 360 for up to 300 active learners per annual term Reach Pro, a paid upgrade for 301 or more active learners per annual term Review 360 Content Owner—Uploads content and has full control over the Review item. They must have a paid seat. Editor (in team folders)—Manages shared team folders and items but can’t delete, move, or change their permissions. They must have a paid seat in the same team subscription. Reviewer (with an Articulate ID)—Reads, posts, edits, resolves, and deletes their own comments. They can also access additional Review features. They do not need a paid seat. Reviewer (without an Articulate ID)—Reads and posts comments, inserts emojis, @mentions other reviewers, and adds attachments. They do not need a paid seat. Recommendations for Assigning Permissions When assigning permissions, we recommend following these five steps in order: Assign Administrators First. Begin with the Account Owner and Primary Admin to configure account settings and manage initial setup. Delegate Management. Assign Articulate 360 Teams Group Admin or Reach 360 Manager permissions to individuals who lead specific groups or teams. Enable Collaboration. Assign Articulate 360 Teams Creator permissions to content creators and collaborators. Add Learners. Assign Reach 360 Learners once content and training environments are set up. Use Reviewers Strategically. Assign Review 360 Reviewer permissions to stakeholders for content feedback. Here are ways to invite reviewers. Learn More To learn more, please see the following user guide articles: Articulate 360 Teams: Roles and Permissions Reach 360: Understanding User Permissions and Roles Review 360: Understand Tasks and Permissions Rise.com: Manage User Roles and Permissions
AnthonyKarcz
1 year ago Place User Guides
1.8KViews
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2025/ 2026 Roadmap for Improvements
Hello Articulate team and community! I thought to inquire about what the roadmap for any future improvements/updates looks like (2025- 2026) for Rise 360 and Articulate Suite overall. Is there anything specific in works at the Articulate team? It's been fun exploring the recent features involving AI, and would love to know more about what to expect in the coming year. :-) Thanks a bunch!
VishaliNaray216
1 year ago Place Discuss Articulate Products
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Articulate 360 Teams: Reactivating or Replacing a Lapsed Subscription
If your Articulate 360 Teams subscription lapses, you could lose access to personal and shared content. The good news is that if you reach out to success@articulate.com within 60 days, you can reactivate a lapsed subscription and easily regain access to your content. However, if you miss the 60-day window, you’ll need to replace your previous subscription with a new one. Read on to learn what happens to your team members and content in both scenarios and how to get help. Reactivate Your Subscription Within 60 Days Replace Your Subscription Has it been six months or more since your subscription lapsed? To comply with privacy regulations, Articulate deletes customer data and content six months after a subscription ends. Data and content can't be retrieved after that point. For more information, please review Section 12 of our terms of service. Reactivate Your Subscription Within 60 Days To restart your service and regain access to your content, reach out to success@articulate.com within 60 days of your subscription lapsing. We can help you reinstate your existing subscription. You'll keep all your personal and shared Rise 360 and Review 360 content, including the folder structure, with no need for any content transfers. Replace Your Subscription If your subscription lapsed more than 60 days ago, you’ll need to start a brand-new subscription. Visit the Articulate Pricing Page to purchase the licenses you want, and then contact Sales at sales@articulate.com to help you transfer all team members and their content to the new subscription. Keep reading to learn more about how the process works. How to Request a Transfer to the New Subscription What to Expect How to Request a Transfer to the New Subscription Here's how to request a transfer to the new subscription from the lapsed one: Find the subscription number for the lapsed subscription by referencing past order confirmations or renewal notification emails. (If you can't find the subscription number, reach out anyway. We'll do our best to get you set up.) Determine which previous creators will join the new subscription. Contact Sales at sales@articulate.com to share the information from steps 1 and 2. What to Expect Here's what your team members can expect for their user accounts, local project files, online personal content, and online shared content when they join the new subscription after the transfer is done. User Accounts Team members will have the same Articulate IDs (email addresses), passwords, and online content that they had before the lapse. Local Content Storyline 360, Studio 360, Replay 360, and Peek 360 projects saved on users' local computers stay there. Team members can access those files again once they join the new subscription. Online Personal Content We'll transfer the Rise 360 content and Review 360 items in each team member's personal folders to the new team. Personal content is associated with a user's Articulate ID, so team members will have access to all their content and keep assigned collaborator permissions when the transfer is complete. Online Shared Content We'll transfer all shared content from the lapsed subscription to the new one, including: Rise 360 content in team folders Rise 360 shared block templates Rise 360 shared question banks Storyline 360 shared team slides Review 360 items in team folders Team members will have access to the same shared content as they did before the transfer. Reach 360 We’ll manually transfer the users, groups, reports, and content contained in your lapsed Reach 360 instance to your new subscription. Please note that there may be a delay between the activation of your new subscription and the transfer. Since the original data overwrites any data in your new Reach 360 instance, we recommend waiting until you have confirmation of a successful transfer. I manually added users to a new subscription, and now they can't find their shared content. What do I do? No problem! If you started the reactivation process on your own, we can still help you transfer the shared content to the new subscription. Contact our support team to get started.
KatieRiggio
2 years ago Place User Guides
689Views
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Screen recording jumping back to start frame before moving onto next slide
Hi Is anybody having an issue with the screen recording feature? I have added a screen recording to my project using the 'try it' feature so it presents as a system simulation, however when completing the actions e.g clicking on a hotspot, the screen recording action will play, but then flash back to the start frame before moving onto the next slide. This doesn't make it flow very well... This hasn't happened in the past so I'm under the impression it's a software glitch?
Solved
KerryUsher
1 year ago Place Discuss Articulate Products
672Views
4likes
20Comments
AI Voices
Just my two cents, AI Voices were good because we didn't need to go back to our live voice to get something redone, or if we wanted to update 1 slide or add something to a presentation. Now we are seeing voices being removed so the advantage of the AI voices is reduced. I see 2 posts this morning and it's not even lunch time from people that need to make updates to 1 or 2 slides, change a word, or add something and the voice is gone. Maybe we need to look at AI again.
Solved
EricSchaffer-d1
5 months ago Place Discuss Articulate Products
635Views
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How To Make the Business Case for E-Learning Software
Being a part of the sales team here at Articulate, I’m on the front lines answering customer questions (and yes, indeed, we get them all). In a single day, we might hear, “What is e-learning exactly?” “What is the cost of a license?” and everything in between. The most frustrating comment we encounter, however, is “Now I just need to convince my boss to pay for it.” You know how great our software is, but what’s the best strategy to convince the “higher-ups” to go for it? Here are some helpful hints. Share a Demo The first rule of sales is “show . . . don’t tell.” We are happy to offer a free, fully functional 30-day trial of Articulate 360 so you can experience how easy it is to use, and so your boss can see how much this robust software platform can do. To someone not fully versed in e-learning, words like triggers, variables, blocks, microlearning, and highly immersive courses don’t mean a lot. Those people need to see the difference. Identify the Cost Benefit Another piece of advice is to make it make sense—and cents! How much time would Articulate 360 save you compared to all of the tools and resources you currently use? And if you decide to include our AI Assistant in your subscription, your time saved will go up even more! This can be a powerful message, especially if your workload is at capacity. You should also find ways to show how much money e-learning saves your organization. Many people find they can quickly and easily justify the expense when they consider how much this small outlay will save them in the long run. Demonstrate the Ease of Use Articulate differentiates itself by providing outstanding customer support, free training webinars, tutorials, and a helpful, friendly user community. This is key for your manager to know, because you can get up and running quickly with minimal downtime—without lengthy expensive training—and if there’s a problem or something you can’t figure out, our fabulous support team and community are here to help. Fulfill Future Needs Software that meets a current need is good, but software that also has future benefits for your organization is even better. So, think about your organization’s current needs, and how they will evolve. Then, have a good explanation ready for how Articulate 360 will help your organization fill an anticipated need. For example, perhaps mobile access isn’t a huge deal to your company now but might become so in the future. With Articulate 360, you’ll have a ton of robust features to call on as your needs change, and we’re constantly adding and improving those features with monthly software updates that are included in your subscription. Wrap-Up Convincing upper management isn’t always easy, but if you prepare for the meeting and present your case logically, you might find it is easier than you think! Here are some additional resources to help get you started: Get Up to Speed on Articulate 360: What’s Included? Making the Business Case for E-Learning Build Compelling Courses Up to 9x Faster with Articulate’s AI Assistant AI Assistant Released: Pricing Details and Resources Available Don’t forget that you can start a free 30-day trial. And subscribe to our newsletter to get the latest product updates, e-learning examples, and expert advice sent directly to your inbox. If you have questions, please share them in the comments.
KristinJorgense
10 years ago Place Articles
499Views
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4Comments
Need help making not started, in progress and completed triggers for menu bar?
I have a menu that includes states, and they are not started, in progress, and completed. When someone clicks. when they have got to the end of module 1, it will then change the state on the menu to completed, but it is not working. Not sure what I am doing as I followed videos and other discussions and did what they said, and it still is not working. The project is not fully done, so the sizing of text needs changing, just want the menu to work with the variables and triggers.
Solved
DanielCowen-Riv
8 months ago Place Discuss Articulate Products
454Views
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10Comments
Insert text to speech Internet connectivity error
Hi Team, I am facing an issue with Insert text to speech option, tool is repeatedly showing 'unable to connect. check your internet connections and try again' error message since yesterday. I have a fair internet connectivity even while sharing this message, need urgent help as I am working on a priority project
Solved
Kapil
1 year ago Place Discuss Articulate Products
427Views
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