articulate 360 teams
252 TopicsArticulate 360: Mastering Permissions and Tasks in Articulate Platforms
This guide is your comprehensive resource for understanding and implementing permissions across Articulate platforms, including Articulate 360 Teams, Reach 360, and Review 360. It will help you: Distinguish between free and paid permissions Assign permissions strategically for optimal collaboration and security Streamline team onboarding with step-by-step task recommendations With the right permissions in place, your team will be ready to deliver exceptional learning experiences faster and with greater confidence. Let’s get started! Free Permissions Free permissions—those that don’t use a license on a subscription—are limited to administrative oversight or reviewing tasks. They can’t create or edit courses. The following list shows the free permissions on each platform: Articulate 360 Teams—Account Owner, Primary Admin, 360 Admin, Group Manager Reach 360—Admin, Manager, Reporter Review 360—Reviewers (with or without an Articulate ID) Note: Except for subscriptions purchased through global resellers and distributors, account owners are also assigned primary admin permissions. Platform-Specific Permissions and Tasks These are the permissions and tasks available across Articulate 360 Teams, Reach 360, and Review 360. Articulate 360 Teams Account Owner—Purchases the subscription and is responsible for key administrative tasks, such as: Billing management, including updating payment methods and making billing decisions (if purchased through a global reseller, contact the reseller directly for billing management) Purchasing additional seats for the team Primary Admin—Manages creators, groups, and admins, including overseeing all team members and organizational settings, including: Enabling or disabling Articulate AI services Changing the Reach 360 URL Enabling single sign-on (SSO) for learners Note: The primary admin can serve as an admin for multiple teams but can only be a user on one team. The primary admin must have a creator license if they want to create content. 360 Admin—Manages all creators, groups, and admins, including Reach admins. They do not consume a creator license by default. If assigned a license, they can also manage Storyline team slides and rename and delete shared Rise 360 block templates. Group Manager— Manages creators within specific groups. They do not consume a creator license by default. If assigned a license, they can also manage Storyline team slides and rename and delete shared Rise 360 block templates. Creator—Creates courses and collaborates on projects using Articulate 360 apps like Storyline 360 and Rise 360. Each creator must be assigned a license. Note: Creators may have different collaborative roles within the various Articulate 360 apps. Reach 360 Primary Admin—The same as the Articulate 360 Teams account owner. They manage billing and have full admin rights. Admin—Manages all learners and training settings and has access to the Learn, Manage, and Analyze tabs. Manager—Manages assigned groups. They can invite learners, remove group members, assign training, and view reports for their groups. Reporter—Accesses automatically generated metrics for specific groups or the entire account, as assigned. Learner—Participates in assigned training and has access to the Learn tab. Note: Reach 360 has two available plans: Reach Starter, included in the price of Articulate 360 for up to 300 active learners per annual term Reach Pro, a paid upgrade for 301 or more active learners per annual term Review 360 Content Owner—Uploads content and has full control over the Review item. They must have a paid seat. Editor (in team folders)—Manages shared team folders and items but can’t delete, move, or change their permissions. They must have a paid seat in the same team subscription. Reviewer (with an Articulate ID)—Reads, posts, edits, resolves, and deletes their own comments. They can also access additional Review features. They do not need a paid seat. Reviewer (without an Articulate ID)—Reads and posts comments, inserts emojis, @mentions other reviewers, and adds attachments. They do not need a paid seat. Recommendations for Assigning Permissions When assigning permissions, we recommend following these five steps in order: Assign Administrators First. Begin with the Account Owner and Primary Admin to configure account settings and manage initial setup. Delegate Management. Assign Articulate 360 Teams Group Admin or Reach 360 Manager permissions to individuals who lead specific groups or teams. Enable Collaboration. Assign Articulate 360 Teams Creator permissions to content creators and collaborators. Add Learners. Assign Reach 360 Learners once content and training environments are set up. Use Reviewers Strategically. Assign Review 360 Reviewer permissions to stakeholders for content feedback. Here are ways to invite reviewers. Learn More To learn more, please see the following user guide articles: Articulate 360 Teams: Roles and Permissions Reach 360: Understanding User Permissions and Roles Review 360: Understand Tasks and Permissions Rise.com: Manage User Roles and Permissions1.8KViews0likes0CommentsAI Voices
Just my two cents, AI Voices were good because we didn't need to go back to our live voice to get something redone, or if we wanted to update 1 slide or add something to a presentation. Now we are seeing voices being removed so the advantage of the AI voices is reduced. I see 2 posts this morning and it's not even lunch time from people that need to make updates to 1 or 2 slides, change a word, or add something and the voice is gone. Maybe we need to look at AI again.Solved1.5KViews9likes17CommentsAI TTS and SSML functionality
Hello everyone, I would like to bring the attention of the community on AI TTS and the limited use of SSML with it. I know that it is not supported because you built AI voices "to understand the relationship between words and adjust delivery accordingly". However, AI voices mispronounce acronyms and other words like company names and such. By saying that I am forced to use the old TTS voices, and it is a bit upsetting because the AI voices sound indeed more natural and "human", big benefits in e-learning for ensuring a more pleasant learning experience for our users. This is a request to work on SSML for AI voices because I strongly believe it is needed. Anna1.3KViews4likes19CommentsScreen recording jumping back to start frame before moving onto next slide
Hi Is anybody having an issue with the screen recording feature? I have added a screen recording to my project using the 'try it' feature so it presents as a system simulation, however when completing the actions e.g clicking on a hotspot, the screen recording action will play, but then flash back to the start frame before moving onto the next slide. This doesn't make it flow very well... This hasn't happened in the past so I'm under the impression it's a software glitch?Solved1.2KViews4likes20Comments2025/ 2026 Roadmap for Improvements
Hello Articulate team and community! I thought to inquire about what the roadmap for any future improvements/updates looks like (2025- 2026) for Rise 360 and Articulate Suite overall. Is there anything specific in works at the Articulate team? It's been fun exploring the recent features involving AI, and would love to know more about what to expect in the coming year. :-) Thanks a bunch!1.1KViews0likes1Commentlack of Rise innovation
Just talked to a former customer who went to Mindsmith because of the lack of innovation in Rise over the past four years. Groups like Maestro are filling in the gaps but I'm curious if others are leaving Articulate for competitors because of similar sentiment. I hope not. I spent the last year learning Rise and Storyline. Hoping this discussion prompts a conversation that gets engineering's attention and where we might hear about the future. ANNNNNDDDDD - everyone is doing AI innovation. What other features besides integrating with AI partners can we look forward to in the near future? Excited to hear more!1KViews1like15CommentsEmbed Youtube Video - Error 153
Hello, Has something changed in Storyline?! I'm trying to embed a YouTube video using "iframe". I'm copying the embed code from YouTube, but it says 'Watch video on Youtube - Erro 153...'. I used: <iframe width="560" height="315" src="https://www.youtube.com/embed/dqaN76shzJE?si=F_NwSZruLu5BJAU6" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> Any/all help would be appreciated. Thanks972Views0likes8CommentsHow To Make the Business Case for E-Learning Software
Being a part of the sales team here at Articulate, I’m on the front lines answering customer questions (and yes, indeed, we get them all). In a single day, we might hear, “What is e-learning exactly?” “What is the cost of a license?” and everything in between. The most frustrating comment we encounter, however, is “Now I just need to convince my boss to pay for it.” You know how great our software is, but what’s the best strategy to convince the “higher-ups” to go for it? Here are some helpful hints. Share a Demo The first rule of sales is “show . . . don’t tell.” We are happy to offer a free, fully functional 30-day trial of Articulate 360 so you can experience how easy it is to use, and so your boss can see how much this robust software platform can do. To someone not fully versed in e-learning, words like triggers, variables, blocks, microlearning, and highly immersive courses don’t mean a lot. Those people need to see the difference. Identify the Cost Benefit Another piece of advice is to make it make sense—and cents! How much time would Articulate 360 save you compared to all of the tools and resources you currently use? And if you decide to include our AI Assistant in your subscription, your time saved will go up even more! This can be a powerful message, especially if your workload is at capacity. You should also find ways to show how much money e-learning saves your organization. Many people find they can quickly and easily justify the expense when they consider how much this small outlay will save them in the long run. Demonstrate the Ease of Use Articulate differentiates itself by providing outstanding customer support, free training webinars, tutorials, and a helpful, friendly user community. This is key for your manager to know, because you can get up and running quickly with minimal downtime—without lengthy expensive training—and if there’s a problem or something you can’t figure out, our fabulous support team and community are here to help. Fulfill Future Needs Software that meets a current need is good, but software that also has future benefits for your organization is even better. So, think about your organization’s current needs, and how they will evolve. Then, have a good explanation ready for how Articulate 360 will help your organization fill an anticipated need. For example, perhaps mobile access isn’t a huge deal to your company now but might become so in the future. With Articulate 360, you’ll have a ton of robust features to call on as your needs change, and we’re constantly adding and improving those features with monthly software updates that are included in your subscription. Wrap-Up Convincing upper management isn’t always easy, but if you prepare for the meeting and present your case logically, you might find it is easier than you think! Here are some additional resources to help get you started: Get Up to Speed on Articulate 360: What’s Included? Making the Business Case for E-Learning Build Compelling Courses Up to 9x Faster with Articulate’s AI Assistant AI Assistant Released: Pricing Details and Resources Available Don’t forget that you can start a free 30-day trial. And subscribe to our newsletter to get the latest product updates, e-learning examples, and expert advice sent directly to your inbox. If you have questions, please share them in the comments.806Views0likes4Comments