articulate 360 teams
252 TopicsPersistent Installation Failure for Storyline 360
I have already opened a formal support ticket, but I wanted to see if anyone in the community has encountered this specific issue before. I am experiencing persistent errors when attempting to install Storyline 360 (with admin privileges) following a full reinstallation of the Articulate 360 suite. My initial issue was a broken shortcut error, which prompted a complete uninstall and cleanup. Despite running the official Articulate cleanup .bat file, restarting my machine, and verifying that I have the latest Visual C++ and .NET runtimes installed, I am still unable to complete the Storyline 360 installation. I have attached screenshots showing the specific error details. I am under a tight deadline for a project due next week, so any advice or troubleshooting suggestions you could provide would be greatly appreciated. Thank you!10Views0likes0CommentsWhy does the course language label change to English after copying a course?
Hello heroes, we often copy existing courses in Rise and use them as a base for building new ones, updates or different versions. Most of our courses are in German and we give them the German label in the settings. But every time we make a copy of a course with a German label, it reverts back to English. This is kind of annoying, because we tend to forget this happens, and then users complain that there is "Please answer the question to continue" instead of "Damit es weitergehen kann, müssen Sie die Frage beantworten." (Because why would a copy of a german course suddenly have an english language flag?) Only the course owner can change this setting and that is not always the one who is currently working on that course (/working at same time as the one working on the course). My question: Is there a way to fix this? Like a setting that allows copied courses to keep their original language label? Or a way to give course Managers the rights to change language labels?Solved166Views1like3CommentsWill Articulate 360 Standard Team (Non-AI) Still Be Available After March 31, 2026?
Hi! Recently, we received an email from Articulate saying: After 31st March 2026, all subscriptions will be upgraded at renewal to Articulate 360 AI, which may impact your current pricing. Does this mean the Standard Team plan (non-AI) will no longer be available for purchase after March 31, 2026? My organization currently has an Articulate 360 Standard Team subscription (expires April 2026). We buy new licenses annually through a public tender and need to plan the exact license type and pricing in advance. If anyone has official clarification from Articulate, please share. Thanks!571Views3likes4CommentsTimeline not in sync with Audio
I thought I saw a post on this recently, but I can't find it. I have a timeline that should pause at a cue point. I need to set the cue point at least 3 seconds after the audio stops for it to work. I noticed everything on the timeline is out of sync. This is a .story file that was published over 3 years ago I'm updating with some new audio in other slides. Has anyone else having this issue or do I need to put a case in for this?272Views0likes7CommentsCan QR Code get to Review 360 without need to Sign In?
I want our students to access Storyline videos in Review 360 via a QR code. The QR code works, but the sign-in option remains. Keep in mind, they don't have to sign in. The video will play. However, I don't want the sign-in option to be there. I just want the video within Storyline to play. Is there a way to eliminate the sign-in screen? Would Reach 360 allow me to do this? I don't have experience with Reach 360, but I'm willing to learn if it will solve the problem.Solved91Views0likes5CommentsWhat do you use for storyline file Version control tools? Git?
Hey everyone, In our organization, we often have more than one person needing to edit a storyline file. It's becoming a version control nightmare. I thought git might work as a version control system forcing user to check out/in files when they are going to work on them. My boss thinks git would not be right for this purpose. We are currently just using the honor system and trying to force everyone to append the current date in their file names (e.g. myfile_04022026.story), but not everyone does and it's a huge problem. We really need a tool for this instead. How do you all manage this? What tools have you found that work well? What tools have been a disaster for this? All advice welcome! Thanks, Lori202Views1like6CommentsAutoplay Youtube videos in Storyline
Hello! I need help with auto playing my YouTube videos. Is it still true that it won't work in Chrome? The embed code is: <iframe width="560" height="315" src="https://www.youtube.com/embed/3Op4hV4Hkcg" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen=""></iframe> Also, once the video is done how do I get the slide to auto advance?58Views0likes2CommentsNavigation guide / Progress bar on storyline player
Hi Expert, I’m currently working on a client project in Articulate Storyline and need help replicating a course design. It includes guided screen highlights/pop-ups for different sections and a progress bar integrated into the player menu. The progress bar shows percentage completion and increases as the learner progresses through the course. I’ve tried recreating it but I’m finding it difficult at my current level. I would really appreciate your guidance or any approach to achieve this. Thanks.60Views0likes1CommentStoryline audio not playing properly on random slides
Hi, We have developed a Level 3 course with a duration of 30 minutes. After publishing the course, I reviewed it using the review link. However, after approximately 40% course completion, I am facing an audio synchronization issue. The content and audio are not playing properly. I verified the source file, and the synchronization is correct. It is also working fine in the preview mode. The issue occurs only in the review link. I have used March 17- 2026 version and the latest April 28 - 2026 version, I started facing this audio synchronization issue in both versions.214Views1like5Comments