Forum Discussion

RayCole-2d64185's avatar
RayCole-2d64185
Community Member
3 years ago

Text Formatting Changes in Scrolling Panel Not Showing Up In Preview

Hi everyone, I'm using Storyline 360 v3.71.29339.0 and I'm having a strange issue where I changed the emphasis--that is, which words are italicized--in a textbox that is inside a scrolling panel. ...
storyline 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
3 years ago

Hi Ray,

I'm sorry you're having this issue! I have tried to reproduce the issue you have been experiencing with text formatting in scroll panels but haven't been successful. People have reported having formatting issues in scroll panels but not with italicized words.

Would you be willing to share your file here or with our support engineers privately in a support case? We would love to troubleshoot this for you! 

Thanks for reaching out!

  • RayCole-2d64185's avatar
    RayCole-2d64185
    Community Member
    3 years ago

    Hi John,

    I figured out what the problem was--it was my own mistake, not a problem
    with Storyline. The feedback panels have 3 states: normal, correct, and
    incorrect, and I changed the italicization only on the normal state, which
    is never shown. When the feedback panel is displayed, it's always because
    the learner submitted either a correct or incorrect response, so only those
    two states ever get displayed, and I hadn't changed either of them.

    Now that I have, I see that the slide is working correctly.

    Thanks. I will post back at the forum to confirm to others that there is no
    issue with Storyline in this regard.

    Cheers!

    -Ray
    rayc@lbl.gov

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