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GilbertWalker-2's avatar
GilbertWalker-2
Community Member
2 years ago

Text spacing not applied on export to html?

Hi there, I'm applying text spacing to a textbox in the StoryLine editor:

But when I export to html the text spacing isn't applied at all:


Is this a known bug? Any workarounds?

Thanks in advance,

Gil

  • Hi Gil,

    Welcome to the E-Learning Heroes community!

    I'm sorry to hear that you're experiencing this issue, and I'm happy to help troubleshoot. I tested this out on my end, and I'm not seeing an issue when previewing or publishing to the web. I used Chrome. Which browser did you use? Have you tried viewing the course on a different browser?

    If you're comfortable sharing your project file, I'd be happy to take a closer look! You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.

    • GilbertWalker-2's avatar
      GilbertWalker-2
      Community Member

      Hi Kelly and Jurgen. 

      Thanks for your replies. I've attached the storyline file, but just in case it clarifies things, you can see I'm selecting spaced-out text in the editor:




      ...but it's not getting applied on export:



      Cheers!


  • according to your pictures, it seems to be not a problem of the web player and the browser, but a problem with the publish

    storyline calculates while publish the x/y position on the screen for each letter - something seems to go wrong

    could you please upload the .story with an example of your problem