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JessicaS-00a364's avatar
JessicaS-00a364
Community Member
19 days ago

Text to Speech not playing when refresh slide

We have created a module which contains text to speech. This works fine when we play the screen initially, however, when we click our custom refresh button the text to speech will only play the start of the audio. The remainder of the slide will continue to play visually but the audio will stop after reading the first sentence.

The slide is set to refresh to initial state and the custom refresh button 'jumps to slide'.


  • Hi JessicaS-00a364

    Thanks so much for sharing these details regarding what you’re experiencing! 

    I understand that the audio has been cutting out when the slide plays for a second time. This sounds specific to your file so it is hard to troubleshoot without seeing the actual project file. Do you mind sharing the .story file with us in this discussion or privately in a support case?

    Looking forward to hearing from you!