Text to Speech Syncing Issue

Hi ChrisAU, thanks for flagging this, and thanks PallavSaxena-a9 for chiming in as well.

A delay in Text-to-Speech audio after pausing a slide isn’t expected behavior, especially when the rest of the slide timeline resumes immediately. The fact that this happens after longer pauses and across different slides, and that trigger-based workarounds and version changes haven’t helped, suggests this is something we should take a closer look at.

At this point, the best next step would be to open a support case so the team can investigate further. If possible, please include:

• A sample Storyline file where the issue can be reproduced
• The Storyline version you’re using
• Whether this occurs in Preview, Review 360, and/or LMS output

That will allow a support engineer to test the timing behavior directly and determine whether this is a known limitation or something that needs deeper investigation.

Thanks again for calling this out, and for sharing the details you’ve already tested, that really helps move things forward.