Forum Discussion
'The file is corrupt or created on an earlier version of Storyline'
Dear Community,
I am supposed to update some training content but sadly I can't open the file - I get a message saying that either the file is corrupt or created on an earlier version of Storyline...
It'S been a while, but I have the same problem.
I dont have any backup of my file, it opened last 30. July, now it wont. Is there anything I can do to get it back?
It was exported to review, but I unfortunatly dont back it up (biting me right now).
Hi ChristianeKn242,
Sorry to hear about the trouble with the Storyline project!
We’d be happy to help take a closer look at the problematic file, try to identify what may have caused the issue, and, if it has really been corrupted, see if we can still recover any of the media items.
You’re welcome to share the file privately with us through a support case. Please don’t hesitate to reach out if you have additional questions.