Forum Discussion
'The file is corrupt or created on an earlier version of Storyline'
Dear Community,
I am supposed to update some training content but sadly I can't open the file - I get a message saying that either the file is corrupt or created on an earlier version of Storyline...
Hi Dawid!
Sorry to hear you've hit this snag trying to open an older Storyline 360 file! I'd be happy to help you troubleshoot!
It would be helpful to test the file out on our end to see if we can reproduce the error message you are encountering. Would you be willing to share it here in the discussion or privately through a support case? We'll delete it from our system once testing is complete!
In the meantime, I wanted to share a great resource that provides more guidance to help reduce the risk of file corruption:
Looking forward to hearing from you!