Forum Discussion
The published file has a line around images where they don't exist in the Storyline 360 source. Can anyone help?
Well, my idea didn't pan out. I thought I'd try creating a new file with three slides. On the first, I imported the slide from PPT. On the second, I copied elements out of PPT and then pasted into SL. On the third, I exported the images from PPT and imported them into SL.
All three look fine. Could it be a setting in the file or perhaps there's corruption? I really am not sure.
I've attached the one slide requested. Jürgen or anyone who can help, please let me know.
you have problems with the storyline feature "zoom image"
I have disabled one of the four zoom functions, here is the result
=> the storyline convert from the 100% size to the preview image does not work properly
you should open a support case
send them
- your one slide example
TIP: if you save .story 2x after deleting slides, the filesize will be reduced extrem (121 MB -> 3 MB)
- a link to this thread
Jürgen
here are some technical infos for the support
- the resize function for creating "zoom preview image" for PNG images has a bug
here the publish folder "mobile/"
- 4 original PNGs
- 4 created JPG (Shape... .jpg)
6kGf6jo89Iz.png (fullsize): no border
Shape6n3qsB6FE5j.jpg (genereated by storyline while publishing): with grey border
UPDATE: attachment -> minimal example (created with 3.67) with one zoom picture
result:
https://360.articulate.com/review/content/c5e0628e-a430-4c30-9584-117c576ef5d0/review
i don't think articulate will fix this bug quickly, so i would cover the gray edges with white rectangles - luckily there is no background image
Jürgen
I should have thought of that!!! Thank you also for the extra tips. You're the best!
