Forum Discussion

Community Member

3 years ago

The published file has a line around images where they don't exist in the Storyline 360 source. Can anyone help?

I've attached clips from both the Storyline 360 source and the published version. This is one example of many that are making the output look horrible. Can anyone help me understand why this is happ...

storyline 360

JoeGanci

Community Member

3 years ago

Again, thanks. I've determined now that this is happening only on those that have the zoom option. It's happening on every one of them except for one, which I find intriguing. I'll check with my client as to how important this is to them. Cropping some of them will be difficult because the image goes right to the edges, which means I'll have to take into Photoshop, make the stage a little bigger than the image, then crop the resulting image.

Thanks again!

PhilMayor
Super Hero
3 years ago
Yea, looking at the files Jurgen provided screenshots for the pngs are getting converted to jpgs.

If you view them in the media library you will be able to round trip the edit in photoshop so that will make your life a little easier.

Sent from my iPhone
Jürgen_Schoene_
Community Member
3 years ago
another fix - add a outline with borderwidth 1px

result: left without border, right with border 1px white

and now something very strange

now the small preview is an PNG with transparency, not a JPEG

(scaled screenshot in photoshop of the Shape.. .png)

result:
border none -> small preview is JPG with grey border
border 1px white -> small preview is PNG with transparency

the articulate developers should really check their scaling routine

Jürgen
- PhilMayor
  Super Hero
  3 years ago
  I much prefer the border solution. As I often find cropping degrades the image quality. Thanks
  
  Sent from my iPhone