Forum Discussion
The WRONG Images are Showing Up in Preview and Published Versions of Content
I have a super baffling situation for you that I hope someone can help us with. We're also talking to Tech Support, but so far no light has been shed.
We've never seen this problem before and not...
Hi Emma,
Thanks for reaching out, and good call to open a case! I see my teammate, Ronaziel, has replied with a request for copies of the affected files.
Be sure to reply so she can do some further digging and get to the root of the issue. You're in great hands, and I'll follow along to share any relevant insight here!
Hi Ren,
We didn't really get any resolution via the support team as there seems to be a denial regarding the caching issue. Instead we found a workaround which required us to name the images differently across languages (which proves it was caching issue after all).
Kind regards,
