Forum Discussion
ChrisMangione
12 years agoCommunity Member
This project is invalid or corrupt......
I updated Storyline due to the latest release. I then attempted to open a file I had been working on just previous to this release and now I receive the error message - "This project is invalid or...
AshleyT-Pollard
11 years agoStaff
Hi Deepak,
I'm sorry to hear you ran into a corruption issue with your .story file.
However, there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer:
%appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting).
Consider these preventative measures to protect your project files:
1) Save and publish projects on your local hard drive. Working on a network drive or external USB drive can cause erratic behavior.
2) Save incrementally. If your app has an AutoRecovery feature, take advantage of it. If not, save a new version of your project every hour or so with a new file name each time. If a file becomes corrupt, you'll still have a working version available.
3) Install Dropbox. Snapshots of changes in your local Dropbox folder are kept for 30 days. If a file is damaged or deleted, you can restore a previous snapshot: https://www.dropbox.com/help/11/en.
4) Don't leave the app open and unattended for long periods of time. Some users have reported file corruption after leaving their apps open overnight. It's possible that a malware scan or disk backup could run because the machine is idle, making your app vulnerable to crashing.
DaveMoxon-5f796
10 years agoCommunity Member
I spoke too soon! Thanks so much for the temp file solution. This worked for me. Did a search for the beginning of my project on the C: drive and a temp file showed up in appdata. You saved me 5 hours of work and a lot of frustration!!
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