Forum Discussion
ChrisMangione
12 years agoCommunity Member
This project is invalid or corrupt......
I updated Storyline due to the latest release. I then attempted to open a file I had been working on just previous to this release and now I receive the error message - "This project is invalid or...
AshleyT-Pollard
10 years agoStaff
Hi Jake,
It looks like from that image you're file was located on your G drive, which is likely not a local drive. We always recommend saving the files and working on a local copy as described here as working off a network or shared drive is known to cause corruption. File corruption can be difficult to track down and often once a file has become corrupt there is no way to reverse it. However, there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
please keep us posted if that assists, and although we cannot fix a corrupt file, we're happy to double check that our team is also unable to open it. You can share it here in the forum thread using the "Add attachment" button at the bottom of a reply and that will be public to the community or you can send it along to our Support Engineers here.
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