Forum Discussion

JayGoodrich-121's avatar
JayGoodrich-121
Community Member
4 years ago

This project is invalid or corrupt and cannot be opened....

Hi there, 

I am not sure what happened here. The file was last saved in the June 29th version, so I downloaded that version to try and am still unable to open this file. I also tried the version of storyline before the June 29th update. 

This is the final version and the only one I have. Is there anyway to get it back and functional again? 

 

Thanks, 

Jay

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    4 years ago

    Hi, Jay. 

    Thank you for opening a support case with our engineers, and I'm sorry you're unable to open your file! I see my teammate Gerald shared this article with tips on how to prevent this from happening in the future. 

    Please reach out to Gerald through the case if you have additional questions. 

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