Forum Discussion

JigneshShah-594's avatar
JigneshShah-594
Community Member
2 years ago

Too many active webgl contexts.Oldest context will be lost

I am having more than 15 360 images interactivity in one storyline project. When i go navigating all the 360 images, After reaching 15th 360 image, It shows the waring of "WARNING: Too many active WebGL contexts. Oldest context will be lost". and browser window displays the sad face and removes everything. Kindly help me.

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Jignesh,

    Sorry to hear that you ran into this issue. 

    I haven't see this error message before, but it appears to be related to your computer's capacity to display certain graphics.

    I'd like to ask a few questions to help clarify your experience: 

    • Are you able to replicate the behavior on other machines? 
    • Would you mind posting a quick summary of your computer's hardware specifications so I can compare it to some of the machines that I have access to?
    • Does restarting your computer, which effectively closes are running processes and frees up memory on your machine, help address the behavior? 
    • Does your computer meet Storyline 360's recommended system requirements? 
    • Have you tried testing the behavior on other browsers? 
    • Does clearing the browser's cache help?

    Looking forward to your response!

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