Forum Discussion

RyanZwicker's avatar
RyanZwicker
Community Member
4 years ago

touch screen interface on 360 content.

Hello everyone,  We have created a some of the new 360 image content with clickable nodes to fire open images and titles of items around the 360 photo's. We found out after we started developing t...
storyline 360
CarlFink1's avatar
CarlFink1
Community Member
19 days ago

Is there a way to capture each touch event and generate the equivalent mouse event at the same location? Since I'm creating a course primarily meant to be controlled by mouse, we can ignore things like three-finger drag because mice can't do them.

CarlFink1's avatar
CarlFink1
Community Member
18 days ago

Investigation shows that with the current (as of May 2026) Storyline, iPads and iPhones work. Oddly, Android devices and Windows touchscreen devices don't work.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    18 days ago

    Hi CarlFink1​,

    I'm sorry to hear that you've run into this issue, working with 360-degree images in Storyline.

    I can confirm that we have this behavior logged as a bug in Storyline. This bug prevents 360-degree images from functioning on certain touch-enabled devices. I've included you and the feedback you've shared in the bug report that's being tracked. We'll be sure to notify you as soon as a fix is ready.

    As a workaround, we suggest using a stylus pen/trackpad/mouse for 360-degree interactions if possible.

    Thank you for your patience, and I'm sorry if this has been slowing you down!