Forum Discussion
Transcoding
In addition to SL360, we have recently started use Rise360 to deliver training. However, we notice that some of our image uploads, and almost all of our audio and video uploads are transcoded by Ris...
I am facing same issue, is there any workaround
Hello Krishna!
We don't currently have a workaround when it comes to Rise transcoding audio or video files.
Special characters are automatically added to all media in the course to ensure that they're unique. As suggested by Chester to Micahel, If you are reaching your LMS limit, you can try renaming your audio/video files to a few characters only before inserting them into Rise.
A request has been submitted to our product team. We'll post an update to this thread if we make changes that will help.
