Forum Discussion

AnupamaSachdeva's avatar
AnupamaSachdeva
Community Member
2 years ago

Transfer content

Hi Team 

I have used Remove and reassign option to delete one user and add another user and request transfer of content by putting her email id. I have added new user as an admin first and then follow the process yesterday but still the new user is not able to see content on dashboard. Please guide me what to do here, can i get screen shot of content that previous user had.

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  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Anupama,

    Thanks for reaching out, and I'm sorry to hear that you're experiencing this issue! I see you've connected with my teammate, Robert, in a support case. That was a great call! We'll continue the conversation there to keep all of the details in one place.

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