Forum Discussion
We are unable to successfully get translated documents to load into Articulate RISE as well. After downloading the .tlf file (TRANSLATIONS - Step 2), opening in notepad++ to make 1 minor change, saving with SAME file name as the download, reloading to RISE (system states it completes successfully under TRANSLATIONS - Step 3 after upload...), returning to the course still shows all the original text content. Are there steps being missed here? Thanks in advance for any advice.
- LaurenConnelly6 months agoStaff
Hello Ryan!
I'm sorry for the trouble! Are you importing the translation file back into the same course that you exported it from? The XLIFF file is content-specific, so it can't be exported from one deliverable and imported into another.
If you are still running into issues, I recommend connecting with our Support Engineers in a support case.
- ryanjerred-c0736 months agoCommunity Member
Thanks for the response, Lauren. This was the same course from start to finish. I recorded a video and submitted it with a Support Case.
- LaurenConnelly6 months agoStaff
Hello Ryan!
I see that you submitted a support case on my end. Don't hesitate to let us know if you have any additional questions.
- SteveVitolo6 hours agoCommunity Member
Curious if you figured this out and what software you ended up using. I am struggling with translating a course into Spanish while preserving the HTML. I don't want to rebuild the entire course (3-hour course) if there's a better way. Thanks. Steve