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RebecaMilanes-0's avatar
RebecaMilanes-0
Community Member
8 months ago

Translating a Rise course - No luck.

Hey All,  Anyone able to help out with some additional trouble shooting ideas for translating a course in Rise? I've followed the instructions from this page -Rise 360: Translate Your Course - E...
rise 360
LaurenDuvall's avatar
LaurenDuvall
Staff

Hello Ryan!

I'm sorry for the trouble! Are you importing the translation file back into the same course that you exported it from? The XLIFF file is content-specific, so it can't be exported from one deliverable and imported into another.

If you are still running into issues, I recommend connecting with our Support Engineers in a support case.  

ryanjerred-c073's avatar
ryanjerred-c073
Community Member
8 months ago

Thanks for the response, Lauren. This was the same course from start to finish. I recorded a video and submitted it with a Support Case. 

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    8 months ago

    Hello Ryan!

    I see that you submitted a support case on my end. Don't hesitate to let us know if you have any additional questions.

    • ryanjerred-c073's avatar
      ryanjerred-c073
      Community Member
      8 months ago

      Thanks, Lauren. I was able to get the solution needed through the support case. I was missing the additional <target> </target> tags after each of my initial <source> </source> content tags. 

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