Forum Discussion

NicoleBurgett-7's avatar
NicoleBurgett-7
Community Member
2 years ago

Translating Rise 360 Course into Arabic

Hello, I saw the post about switching from left to right language from right to left language here (https://community.articulate.com/discussions/rise-360/how-to-format-your-rise-360-course-for-arabic). I am having a different issue. When I uploaded my XLIFF file with the translation, part of it is formatted for a right to left language as I make edits, and part is not. It also is formatted right to left when editing, but not in the preview mode. Has anyone else had this happen? How would I go about fixing this?

Note:  I do not speak Arabic so this is super challenging for me.

  • Hi Nicole, 

    Sorry to hear that you ran into this issue. 

    I went ahead and opened a support case so we can get you in touch with our support team. You're in good hands, and someone will be in touch shortly to assist!

  • Hi there, were there any developments on this? I'm having the same issue currently and would love to find out if there was a solution!

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Victoria!

      Sorry to hear you've also hit a snag with translation files!

      Would you mind sharing more details on the behavior you are experiencing? If you're comfortable sharing the XLIFF files that are giving you trouble, we'd be happy to take a closer look and test them on our end.

      Feel free to upload them here in the discussion or privately through a support case.

      Looking forward to hearing from you!