Forum Discussion

AileenOppermann's avatar
AileenOppermann
Community Member
6 years ago
Solved

Trigger-Bug in Storyline

Hello! Since the last Storyline-Update I'm constantly fighting with the same problem. I got a problem-note, when I use triggers. But it's not always the same trigger or the same situation. But aft...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    3 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)

    In this update, we have implemented a fix for:

    • Storyline 360 crashing when adding conditions to triggers or publishing to Word.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
6 years ago

Hi all,

Thanks for your patience as our team investigated the issue where Storyline 360 could behave erratically or crash when using a non-English interface. We released a hotfix today in Update 3.39.22088.0 that should resolve that issue. 

If you run into any other trouble, please do let us know! Our Support Team is ready to help.