Forum Discussion

AileenOppermann's avatar
AileenOppermann
Community Member
5 years ago

Trigger-Bug in Storyline

Hello! Since the last Storyline-Update I'm constantly fighting with the same problem. I got a problem-note, when I use triggers. But it's not always the same trigger or the same situation. But aft...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)

    In this update, we have implemented a fix for:

    • Storyline 360 crashing when adding conditions to triggers or publishing to Word.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

MathNotermans-9's avatar
MathNotermans-9
Community Member
4 years ago

I had to reinstall an older version as all videos give errors when entering a slide. Old version no error whatsoever. Come on Articulate... dont release updates when they are this buggy.

  • BeccaLevan's avatar
    BeccaLevan
    Community Member
    4 years ago

    I'm sorry for this trouble and extra work, Math. I'd like our team to investigate further. Would you mind sharing a sample with us so we can see what's going on? 

    • MathNotermans-9's avatar
      MathNotermans-9
      Community Member
      4 years ago

      If i had time...but deadline is looming. So i keep on the older version that works till this is done. Just a project with several slides with video on them. Jump to next slide when video completes. On the second slide i get tons of error messages in the console and the video keeps loading.

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