Forum Discussion

RandyCompton's avatar
RandyCompton
Community Member
2 years ago

Trigger: Restart Course

What is supposed to happen when using the delivered system "Restart Course" action trigger listed in the Trigger Wizard Project section?  I am trying to find the specifications - what is included and...
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RonPrice's avatar
RonPrice
Partner
2 years ago

Great question.  Some of it is intuitive, but some not.

Restart course "cleans the slate" and jumps back to Slide 1 - as if this is the very first time viewing the course.  All Custom Variables will be reset as well as any quiz questions so that they can be answered when revisited.  Built-in Slide Number Variables like "Progress through Course" are not reset.

  • CarolineSanders's avatar
    CarolineSanders
    Community Member
    4 months ago

    Does this change the completion status?

    • KellyAuner's avatar
      KellyAuner
      Staff
      4 months ago

      Hi CarolineSanders,

      This is an interesting question! 

      As Ron mentioned, the Restart course trigger will reset the course as if it's the first time the learner is taking it. When the learner completes the course, the data will be sent to your LMS. The completion status should be saved even if the customer decides to restart the course. If you have specific questions about your LMS, it would be helpful to learn which one you use. I'm happy to answer any additional questions here or privately in a support case!