Forum Discussion

MJ81's avatar
MJ81
Community Member
8 days ago
Solved

Triggers

Hi everyone! 

I'm having some problems with my triggers, and I haven't figured out why yet. For some reason, they are being copied to the other buttons.

For example:

I have 4 buttons:

Button 1

Button 2

Button 3

Button 4

When I add a trigger to the first button to show layer 1 when user clicks button 1, the same trigger is automatically copied to the other buttons. If I try adding a trigger to button 2 to show layer 2, it automatically adds the trigger to the other buttons and overrides the trigger that was first copied. 

Thanks in advance!

 

  • Thank you for submitting a support case and sharing your Storyline project with our support team, MJ81

    You're in good hands working one-on-one with Luiza. Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!

  • Nedim's avatar
    Nedim
    Community Member

    That’s certainly undesirable behavior. I’ve never encountered the same issue myself. Would you mind uploading a short video that demonstrates the problem, or sharing the .story file so someone can help troubleshoot further?

  • MJ81's avatar
    MJ81
    Community Member

    Hi Nedim! Thank you for your reply. Unfortunately, I can't share it because it's job-related. This isn't the first time this has happened, and it's very frustrating. I have deleted the buttons and added them again, but I am still experiencing the same behavior.

    • Nedim's avatar
      Nedim
      Community Member

      It's ok. I suggest to submit a support case to Articulate here 

      • MJ81's avatar
        MJ81
        Community Member

        Thank you, Nedim. I submitted a support case.