Forum Discussion
Try Me step-by-step Issue
I recorded a demo that was 35-40 minutes long and when I try to convert this demo to a try mode, Storyline crashes at 140 out of 330 slides without warning. When I reopen I get the file via Recov...
Hi Jonathon,
Sorry to hear that you ran into this issue.
The screen recording feature supports recordings of up to 2 hours, so I opened a support case on your behalf to see why your installation is crashing with a 40-minute recording.
Here are some tips to consider while waiting for additional support:
- Make sure that you are working locally when creating your screen recordings and generating the step-by-step slides
- Repairing your Storyline 360 installation could fix the issue if this is something you haven't tried yet
You're in good hands, and a member of our support team will be in touch shortly.
