Forum Discussion
Trying to insert an MP4 video into Storyline, but receive an error message that states it is not a supported format.
Hello!
I've made a couple of attempts to insert an MP4 video file that is definitely an mp4 file, and Storyline gives me an error message that states, "...does not appear to be a supported video f...
Hi Martin,
Thanks for sharing the MP4 file with me! I got the same error message when I tried importing it into Storyline. Then, I trimmed the videos into three separate clips, and the import worked. So as you guessed, I'm thinking the large video file was the cause of the problem here.
To keep your file size smaller, have you considered hosting this video on YouTube or Vimeo, then embedding it on the slide as a Web Object?
