Forum Discussion
Trying to insert an MP4 video into Storyline, but receive an error message that states it is not a supported format.
Hello!
I've made a couple of attempts to insert an MP4 video file that is definitely an mp4 file, and Storyline gives me an error message that states, "...does not appear to be a supported video f...
Hello Leslie,
I am facing a similar issue with my .MP4 too and its around 2.5GB is size. I dont have the bandwidth in my office system to download any tool to convert. Can you please help me here too?
SM
Hi Sangeetha!
I'm happy to help! Are you receiving an error message when importing the video to Storyline 360? If so, what does the error message say?
Have you tried importing other videos into Storyline and received the same error message?
