Forum Discussion
AndreaKoehntop-
3 years agoCommunity Member
Hello Zeinab!
I apologize for the issues you are experiencing importing your video into Storyline.
Take a look at this article on best practices for inserting high-quality images and video into Storyline.
If you are following best practices, do you only receive this error message with this video, or any video you try to insert into Storyline?
Have you tried importing the video into a new .story project? Do you get the same error?
I look forward to helping you work through this!