Forum Discussion
Types of Video Files Compatible in Rise
Hi! I am having a hard time finding information on the types of videos available to upload in Rise. I am looking at a video software and want to make sure before we get it that I can put it in our R...
Hi - I'm experiencing issues trying to add a .mov file 575MB in size. I'm receiving the attached error message. I've tried to add/remove multiple times and keep getting the same error. Help! :)
Hi there, Sarah. Typically, deleting the block and adding a new video block for that file will solve the issue. If it's still not working, please privately share your video file with us by clicking here. We'll work you to get it up and running!
