Forum Discussion
Types of Video Files Compatible in Rise
Hi! I am having a hard time finding information on the types of videos available to upload in Rise. I am looking at a video software and want to make sure before we get it that I can put it in our R...
Hi Thomas,
Could you try the following:
- Exporting again for web and uploading a fresh version of the course.
- Creating a duplicate and exporting again for web.
- Reuploading the video to that course and deleting the original block and exporting again for web.
If these steps don't resolve the issue, I would suggest opening up a case with us and sharing a copy of your course so we can investigate further.
