Forum Discussion
Unable to Add Captions to Storyline 360 Project
I am working on a new Storyline project and have included audio recorded directly in the software. When I go to add captions, the screen just gives me those three little "thinking" dots and I'm unab...
Hi Nedim,
Thanks for your response! Your observation is correct in that the audio is not loading. No matter if I add audio through Articulate or upload an external file the audio will not load in the Closed Caption editor to allow me to include the captions in the training.
Unfortunately, I have not received response to my most recent support email and support ticket so I am hoping someone in this community has experienced this issue before and can help me solve it.