Forum Discussion
"Unable to connect" when trying to insert text-to-speech
Storyline has been behaving really erratically for me the last week, and now I've run into something that isn't resolved by uninstalling/reinstalling.
When I try to insert text-to-speech narration...
I am having the same issue. When I click on the option for Audio<Text-to-Speech I get this error below. I am on a work computer. Is it possible this is a firewall issue?
Hi Lisa!
I'm sorry you've hit this snag with Text-to-speech; I'm happy to help! I appreciate you sharing the screenshot.
Please get in touch with your IT team to ensure the domains listed here are accessible on port 443. This process should resolve the issue you're experiencing.
If you see something different and repairing your Storyline installation doesn't improve things, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
