Forum Discussion
Unable to export audio
Hi Nicole,
Thanks for reaching out and I'm sorry to hear that you're experiencing this issue! I understand how frustrating this can be. I noticed you previously connected with my teammate, Johnrey, to solve this issue in a support case. First, I'd like to review the troubleshooting steps they suggested and continue from there.
- Have you tried to repair Storyline?
- If that doesn't solve the issue, please review these possible solutions to fix erratic or unexpected behavior.
I hope this helps! If you continue to experience this issue, our team will be happy to investigate further.
Hi Kelly,
I have been exporting TTS by right clicking on the inserted audio for the last couple of months, and it stopped working completely. I have done both suggestions you listed above, and nothing seems to be working. I have also tried to export it by editing audio>File>Export audio and that gives me a error report. Then I tried exporting it by right clicking on audio>Show media in library>Export and that just crashes the whole program.
Please help.