Forum Discussion
Unable to export audio
I have never been able to export audio. For any of my courses, not just one.
I receive this error message each time.
"Were sorry something went wrong with Articulate and it might close."
Hi Kelly,
I have been exporting TTS by right clicking on the inserted audio for the last couple of months, and it stopped working completely. I have done both suggestions you listed above, and nothing seems to be working. I have also tried to export it by editing audio>File>Export audio and that gives me a error report. Then I tried exporting it by right clicking on audio>Show media in library>Export and that just crashes the whole program.
Please help.
Hi Craig,
Happy to chime in!
If you're already working locally when exporting the audio in your Storyline 360 course, try repairing your Storyline 360 installation to see if this helps. You can also try importing your slides over to a new project file and exporting your audio there.
If the issue persists, please open a case with our support team here so we can take a closer look at your project file. Let us know how it goes!
